CGI Windows & Doors Service Nationwide | Winslow Windows & Doors

Why Pompano Beach Homeowners Choose CGI Windows & Doors

Winslow Windows & Doors provides independent CGI repair in Pompano Beach, service, and installation throughout Pompano Beach, FL, with a focus on the corrosion, seal, and hardware issues that CGI products actually develop in our salt-air climate. We’re not a CGI factory dealer and we don’t have a sales quota pushing you toward replacement. What we bring is years of hands-on work with CGI Estate, Sentinel, and Classic lines across Pompano Beach’s coastal housing stock, and a straight answer every time about whether a repair makes more sense than a new unit. Call (904) 893-3309 to talk through what you’re seeing with your CGI windows or doors.

Call (904) 893-3309

CGI has earned its reputation in South Florida for impact products that hold up under HVHZ code requirements. That’s the standard every window and door in Pompano Beach has to meet, and it’s the main reason so many homeowners here run CGI in the first place. But even the best-built window or door is a mechanical system. Hinges wear. Seals fail. Salt air gets into places the manufacturer’s brochure doesn’t talk about. That’s where we come in.

Ed Winslow founded this company in 2011 after years of installation work across Broward County, and he still personally stands behind every CGI service call our crew runs in Pompano Beach. The 36500-Day Done Right Promise applies here just like every other job: if it’s not done right, we make it right. My name is on it, so it has to be right.

Why Trust Winslow Windows & Doors for Your CGI Windows & Doors?

Most window companies in Pompano Beach will happily sell you a new CGI product. Far fewer will tell you the truth about the one you already have. Our technicians know CGI’s product lines at the hardware level, the balance cartridge, the roller assembly, the specific weatherstripping profile on an Estate casement versus a Sentinel horizontal slider. That matters when the difference between a $90 hinge replacement and a $2,400 window replacement comes down to whether the person looking at it knows what they’re actually seeing.

Ed got his start in the trade at Miami Dade College’s Building Construction Technology program, where the instructors drilled one lesson harder than any other: a poorly sealed window in South Florida weather isn’t an inconvenience, it’s a structural liability. That lesson has guided our approach to CGI service ever since. We treat every frame, seal, and hinge like the building envelope depends on it, because in Pompano Beach’s HVHZ it does.

We use OEM CGI parts when they’re available and cost-effective. When a CGI model is out of production and factory parts are either backordered or discontinued, we source quality aftermarket balances, rollers, and weather-seals that meet or exceed the original specifications. We’ll tell you which is which and why. No vague “we’ll figure it out on site” answers. Upfront pricing. No surprises on the invoice.

Common CGI Windows & Doors Problems We Fix in Pompano Beach

These are the issues we see most often on CGI products in Pompano Beach, and they line up pretty consistently with our salt-air environment and the age of the housing stock here.

• Fogging between panes on older CGI Estate insulated glass units. This is seal failure from years of thermal cycling, and it’s the single most common CGI Estate issue we repair in Pompano Beach. The humid coastal air works its way into the IGU once the edge seal breaks down, and you get that permanent haze between the panes. We can replace the glass unit without replacing the entire window frame, which saves most homeowners thousands on a multi-window home.
• Corrosion and pitting on CGI aluminum frames and hinges. Pompano Beach’s sustained salt-laden air, especially anywhere east of the Intracoastal, accelerates oxidation on aluminum frames and hinge hardware. We regularly see pitted frames and seized rollers on CGI horizontal sliders in beachfront condos and mid-rise towers along A1A. Marine-grade anodized or painted finishes are the practical answer here, not an upsell.
• Worn or broken tilt-latch mechanisms on CGI single and double hung windows. A failed tilt latch lets the sash drop or won’t hold it in the tilted cleaning position. This is a small part that turns into a big annoyance, and it’s a common failure on CGI Classic and Estate hung windows after years of regular use. We replace these quickly and keep common latch profiles on the truck.
• Failed weatherstripping and gaskets on CGI casement and awning windows. Salt air degrades rubber and vinyl seals faster in Pompano Beach than almost anywhere inland. When the gaskets go, you get air intrusion, water leaks during heavy storms, and noticeable drafts. We replace weatherstripping with marine-rated materials that hold up longer in this coastal environment.
• Seized or sluggish rollers on CGI horizontal slider windows and patio doors. This is the same issue that shows up on Sentinel sliders in Pompano Beach’s older condo buildings. Salt and sand work into the roller assemblies, the bearings seize, and suddenly a door that should glide takes two hands and a hip check to move. We replace the roller cartridges with stainless aftermarket units and straighten any track damage in the same visit.

CGI Parts & Our Repair-vs-Replace Approach

CGI uses specific hardware profiles across its Estate, Sentinel, and Classic collections, and we keep the most common replacement parts stocked locally for fast turnaround on Pompano Beach service calls. When your window needs a tilt latch, balance cartridge, roller assembly, or weatherstrip, we usually have it on the truck or can get it within a couple of days. For an out-of-production CGI model, we’ll source an aftermarket equivalent that meets the original spec, and we’ll tell you exactly what we’re installing and why.

Here’s our honest approach to repair versus replace: if the frame is sound and the failure is in the hardware or glass, we fix it. You don’t need a whole new CGI window because a roller seized or a latch broke. If the frame itself is pitted through, racked out of square, or water-damaged to the point that a repair would be temporary, we’ll show you why and give you a straight quote on replacement. We never push a new window when a hinge or balance swap gets you years more service. Call (904) 893-3309 and we’ll talk you through what you’re seeing before we even schedule the truck.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis. We start by asking what you’re experiencing, then inspect the CGI unit in place. That means checking frame condition, glass seal integrity, hardware operation, and how the unit sits in its opening. We check for the specific corrosion and seal issues that Pompano Beach’s coastal air causes in CGI products.
2. 2
   Repair or replacement recommendation. You get a straight explanation of what’s wrong, what it costs to fix, and whether replacement is a better long-term value. We’ll show you the worn part whenever possible so you can see it with your own eyes.
3. 3
   Repair or installation. We replace the failed hardware, glass unit, or the full CGI window or door using OEM-compatible parts and materials rated for coastal exposure. Every job is done to HVHZ standards, because in Pompano Beach there’s no other acceptable option.
4. 4
   Testing and cleanup. We operate every sash, slider, and hinge through its full range of motion. We check the seals. We clean up the site and walk you through what was done before we leave.
5. 5
   Warranty and follow-through. Our workmanship is backed by the 36500-Day Done Right Promise. If something isn’t right after we’ve gone, we come back and make it right. Ed’s name is on the door, and on every job we do.

CGI Products We Service & Install in Pompano Beach

Our technicians service and install every major CGI product line you’ll find in Pompano Beach homes and condos. The CGI Estate Collection is common in higher-end single-family homes and condos where heavy impact-rated aluminum frames are the standard. The CGI Sentinel Series shows up frequently in mid-rise and high-rise buildings along A1A, particularly on sliding glass balcony doors. The CGI Classic Collection covers many of the hung and casement windows in the city’s older ranch neighborhoods like Cresthaven and Collier Manor.

We stock common rollers, tilt latches, balance cartridges, weatherstripping profiles, and strike hardware locally so we can complete most CGI repairs in Pompano Beach on the first visit.

We Also Service These Brands

CGI is a big part of what we work on in Pompano Beach, but it’s not the only brand we know. Winslow Windows & Doors also provides Impact Windows services and installs PGT, CWS, ES Windows, and ECO Window Systems products. If you’ve got mixed brands across your home, which is common in older Pompano Beach houses that have seen work over the decades, one phone call covers all of it.

FAQs - CGI Windows & Doors Service in Pompano Beach

Is Winslow Windows & Doors authorized by CGI?
No. We are an independent CGI service provider, not a factory-authorized dealer or service center. That independence means we don’t have a manufacturer pushing us to sell new units when a repair is the better value. We service CGI products based on hands-on experience and technical knowledge, not a franchise agreement.

Can you service CGI Estate windows that are no longer under warranty without voiding any remaining coverage?
Yes, and this is a question we hear often from Pompano Beach homeowners with CGI Estate installations from 10 to 15 years ago. Once the manufacturer’s warranty period has ended, using an independent service provider does not affect any remaining coverage, because there isn’t any. If you’re within your warranty period, we’ll tell you upfront and recommend you contact CGI directly first. Either way, we’ll give you an honest assessment of what the repair involves. Call (904) 893-3309 for a straight answer on your specific situation.

How do you fix fogging between the panes on a CGI insulated glass unit?
The only proper fix for a failed IGU seal is replacing the glass unit itself. There’s no reliable way to “defog” a sealed unit and restore its clarity and insulating performance. We measure the existing sash, order a replacement IGU with the correct thickness and Low-E coating for your CGI model, and swap it into the existing frame. That keeps your frame and hardware in place while giving you clear glass again, usually at a fraction of the cost of a full window replacement. Call (904) 893-3309 and we’ll tell you what glass replacement runs for your specific CGI window.

Are CGI impact windows in Pompano Beach more prone to corrosion than inland, and how do you handle it?
Yes, they are. The salt-laden air from the Atlantic and the Intracoastal accelerates oxidation on CGI aluminum frames, hinges, and rollers, especially on properties east of Federal Highway. We handle it by using marine-grade anodized or painted finishes on any replacement frame components, stainless hardware for rollers and hinges, and marine-rated weatherstripping materials. We also recommend an annual inspection and cleaning of frames and hardware for CGI windows within a mile or two of the coast. For a quote on corrosion repair or preventive maintenance, call (904) 893-3309.

My CGI double hung window falls shut when I try to open it - is that a balance problem?
Almost certainly yes. A worn or broken balance cartridge is the standard cause of a CGI double hung window that won’t stay open. The balance system is what counteracts the weight of the sash, and when it fails, the sash drops. We replace the balance cartridges on both sides of the sash, which restores smooth operation and keeps the window where you put it. This is a common repair on CGI Classic and Estate hung windows in Pompano Beach’s older ranch neighborhoods.

Do you service CGI horizontal roller windows that are difficult to slide, or do I need a new window?
Most of the time, you need new rollers, not a new window. Our tech pulled a CGI Sentinel 3-lite slider in a Pompano Beach mid-rise condo that had seized rollers and a bowed screen track. We replaced both roller assemblies with stainless aftermarket units, straightened the track, and rehung the panels, all in one visit, with the door gliding smoother than when the building was built. That’s the standard outcome for these calls. Salt and sand kill roller bearings in this coastal environment, but the frame itself usually has years of life left.

How much does CGI windows and doors service cost in Pompano Beach?
The cost depends entirely on what’s wrong. A tilt latch replacement might run $60 to $120. A balance cartridge replacement on a double hung window typically lands between $150 and $300 per window. IGU glass replacement for a fogged CGI Estate unit generally starts around $350 to $600 per unit depending on size and glass spec. Full window replacement runs higher and depends on the model, size, and installation complexity. We give written, upfront pricing before any work starts, and we honor it. Call (904) 893-3309 for an exact quote on your CGI repair or service in Pompano Beach. Estimates are free.

Book Your CGI Service in Pompano Beach, FL

One phone call to (904) 893-3309 puts you in touch with a live person who knows CGI windows and doors in Pompano Beach. We’ll talk through the symptoms, give you an honest idea of what you’re dealing with, and schedule the service. Free estimates. Upfront pricing. The 36500-Day Done Right Promise on every job. The one down the road.

Written by Ed Winslow, Owner at Winslow Windows & Doors, serving Pompano Beach since 2011.